Refund/Cancellation Policy
Except where required by law or government regulation, or where stated in these Conditions, no refunds will be given for unused, or partly used, fares, ancillary products, associated fees, charges, surcharges and taxes.Should you not travel on your Booking, the fare and associated fees and charges will be forfeited without refund.Should you be approved of a refund, you’ll be refunded the total amount you’ve paid by credit card, excluding the relevant administrative fees. Your refund will be applied to your credit/debit card, up to the amount that you had paid using the card. Any remaining amount will be refunded in KrisFlyer miles. However, expired KrisFlyer miles can’t be refunded.