Services of Lot Polish Airlines

                 All of LOT Polish Airlines travel classes have multilingual cabin crew to assist you during your journey. The airlines also offers custom made meals, a selection of alcoholic and non-alcoholic beverages, newspapers, magazines and in-flight entertainment services to its patrons.

Lot Polish Airlines

            LOT Polish Airlines, legally incorporated as Polskie Linie Lotnicze LOT S.A. (Polish pronunciation: flight), is the flag carrier of Poland. Based in Warsaw and established on 29 December 1928, it is one of the world’s oldest airlines in operation.With a fleet of almost 100 aircraft, LOT Polish Airlines flies to over 120 destinations across Europe, Asia and North America. Most of the destinations originate from its hub at Warsaw Chopin Airport. LOT is a member of the Star Alliance.

Flight Status

              To check the status of any LOT Polish Airlines flight, log on to the official website of LOT Polish Airline.
Go to the Customer Service tab at the top and click on ‘Flight Status’.You will be redirected to the ‘Flight Status’ page. Enter the ‘Flight Number’ and travel date in the empty fields. Click on NextIt will take you to the next screen wherein the scheduled arrival and departure times for your flight will be displayed.

Refund Policy

             Fully unused and partially used tickets are eligible for refund.Due to the very high number of applications, the deadline for processing requests for refund has been significantly extended. Applications are handled in the order they are received and our consultants are working constantly to reduce the waiting time.Please note that the cancelled ticket remains valid for one year from the date of purchase. You can take your time before you choose one of the options we offer: exchange your ticket for a voucher, change your departure date flexibly, or choose a new route.


No 672, Temple Tower,

Anna Salai, Nandanam,

Chennai- 600 035.

Customer help line:91-044-24330211,91-044-24351829