Refund/Cancllation Policy
Some airlines allow customers to cancel within 24 hours of booking their flights. Please be aware that this may only be applicable if you book direct with the airline. Please ensure you read the airlines terms and conditions. Alternative Airlines have no choice but to follow the airlines policies and have no influence over what the airline say.
If your flight does fall under a policy that allows for a full refund within 24 hours. The 24 hours starts from when you confirm your booking. Alternative Airlines is open from 9am – 9pm UK time, and if your 24 hour cancellation period expires whilst we are closed, and you contact us during this time, then you will not be entitled to a refund. You must contact us within our opening hours and allow us time to process the refund to qualify for a refund.